- 6 Sections
- 17 Lessons
- 52 Weeks
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- Module 1 : Introduction To The Real Boss4
- Module 2 : Achieving Customer Satisfaction2
- Module 3 : Developing The Professional Customer Relationship Attitude2
- Module 4 : Managing Customer Issues3
- Module 5 : Communicating With Customers Across Various Channels:3
- Module 6 : Positive Impression And Polished Customer Service3
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