Customer Service and Relationship Management
Module 1 : Introduction To The Real Boss Module 2 : Achieving Customer Satisfaction Module 3 : Developing The Professional Customer Relationship Attitude Module 4 : Managing Customer Issues Module 5 : Communicating With Customers Across Various Channels: Module 6 …
Overview
Module 1 : Introduction To The Real Boss
Module 2 : Achieving Customer Satisfaction
Module 3 : Developing The Professional Customer Relationship Attitude
Module 4 : Managing Customer Issues
Module 5 : Communicating With Customers Across Various Channels:
Module 6 : Positive Impression And Polished Customer Service
Curriculum
- 6 Sections
- 17 Lessons
- 52 Weeks
- Module 1 : Introduction To The Real Boss4
- Module 2 : Achieving Customer Satisfaction2
- Module 3 : Developing The Professional Customer Relationship Attitude2
- Module 4 : Managing Customer Issues3
- Module 5 : Communicating With Customers Across Various Channels:3
- Module 6 : Positive Impression And Polished Customer Service3
Instructor
Requirements
- High school sat/diploma or equivalent will be required.
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Course Features
- Lectures 17
- Quiz 0
- Duration 52 weeks
- Skill level Intermediate
- Language English
- Students 1
- Assessments Self