Communication Skills

Module 1: Understanding Effective Communication Module 2: Self-Awareness and Communication Module 3: Verbal Communication Module 4: Nonverbal Communication Module 5: Communication in Relationships Module 6: Communication in Teams Module 7: Communication in Presentations Module 8: Communication in Conflict Situations Module …

Teacher

mag

Categories

Management

Review

Overview

Module 1: Understanding Effective Communication

Module 2: Self-Awareness and Communication

Module 3: Verbal Communication

Module 4: Nonverbal Communication

Module 5: Communication in Relationships

Module 6: Communication in Teams

Module 7: Communication in Presentations

Module 8: Communication in Conflict Situations

Module 9: Cross-Cultural Communication

Module 10: Advanced Communication Techniques 20

Curriculum

11 Sections
32 Lessons
52 Weeks

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Module 1: Understanding Effective Communication
Effective communication is the foundation of personal and professional success. It is the process of exchanging information, ideas, and thoughts between individuals, groups, or organizations.
3
Module 2: Self-Awareness and Communication
Self-awareness is a critical component of effective communication. It involves having a clear understanding of your own thoughts, feelings, and behaviors, and how they impact your communication with others.
2
- 2.1
  Introduction to Self-Awareness and Communication
- 2.2
  Identifying Personal Communication Strengths and Weaknesses
Module 3: Verbal Communication
Verbal communication is a critical component of effective communication. It involves the use of words to convey a message, and is essential for building strong relationships, achieving goals, and resolving conflicts. In this module, we will explore the skills and strategies needed for effective verbal communication, including active listening, clear messaging, and assertiveness.
3
Module 4: Nonverbal Communication
Nonverbal communication is a critical component of effective communication. It involves the use of body language, tone of voice, and facial expressions to convey a message.
3
Module 5: Communication in Relationships
Effective communication is essential for building and maintaining strong relationships, both personal and professional. In this module, we will explore the skills and strategies needed for effective communication in relationships, including active listening, empathy, and conflict resolution techniques.
3
Module 6: Communication in Teams
Effective communication is essential for success in team environments. In this module, we will explore the skills and strategies needed for effective communication in team environments, including collaboration, feedback, and conflict resolution.
3
Module 7: Communication in Presentations
Effective communication in presentations is critical for conveying information, persuading audiences, and achieving goals. In this module, we will explore the skills and strategies needed for effective communication in presentations, including public speaking, visual aids, and audience engagement.
4
Module 8: Communication in Conflict Situations
Conflict situations can be challenging and emotionally charged, but effective communication can help to de-escalate tensions and resolve conflicts. In this module, we will explore the skills and strategies needed for effective communication in conflict situations, including de-escalation techniques and conflict resolution.
4
Module 9: Cross-Cultural Communication
Effective communication in cross-cultural settings is critical for building relationships, achieving goals, and navigating cultural differences. In this module, we will explore the skills and strategies needed for effective communication in cross-cultural settings, including cultural awareness and sensitivity.
4
Module 10: Advanced Communication Techniques
Advanced communication techniques are essential for effective communication in complex situations. In this module, we will explore advanced communication techniques, including persuasion, negotiation, and storytelling.
3
QUIZ
1
- 11.1
  Quiz
  25 Questions

Instructor

mag

Requirements

High school sat/diploma or equivalent will be required.

Customer-Service-and-Relationship-Management-1

₦50,000.00

Course Features

Lectures 32
Quiz 1
Duration 52 weeks
Skill level Intermediate
Language English
Students 1
Assessments Self